The National September 11 Memorial remembers the victims of the World Trade Center attacks of September 2001. This commemorative square is a quiet place of thought, counterposed with the hustle and bustle of Lower Manhattan.Ground Zero saw a lot of thought and discussion about how best to remember the dead in the years following 9/11. That has resulted in Memorial Plaza, a place of solemn reflection in a beautiful city square which is shaded by some 400 trees, and is also open to local workers, citizens and visitors. It was first opened to loved ones of the victims on the tenth anniversary of the attacks, September 11 2011, and to the public the next day.There are two enormous ponds on the sites of each of the Twin Towers, both containing a cascading waterfall representing the loss of life. The names of the 2,977 people who perished are inscribed on the walls of both ponds. Survivor Tree is another emblem of the site – this is a pear tree which was found heavily burned and damaged underneath the rubble of the buildings, but which managed to stay alive, and is now thriving again. It stands as a symbol of hope on the square.The 9/11 Memorial Museum is due to open in 2014. The design of the building entry depicts the image of one of the Towers on its side, and it will contain artefacts from that fateful day.The One World Trade Center (also known as Freedom Tower) was recently completed and is now the third-tallest building in the world, at 541 metres, since its completion in May 2013.The National September 11 Memorial is found in Lower Manhattan, and is easily reached by bus or on the subway. Entry to the Memorial is free of charge, but a visitor pass is required – check on the website for more information.
National September 11 Memorial & Museum





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Reviewed on 19 Jul 2025
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Reviews of National September 11 Memorial & Museum
4/5 - Good
This is quite disorganised. You have to queue in one to exchange passes for tickets/purchase tickets. if you need to purchase tickets use the self service pods around the external building so you don't have to queue. Once you have your tickets you then have to join another queue to be admitted to the museum. Plan plenty of time we got there for 9am and didn't get in until 12pm. Once inside the museum is very moving with tributes to all those who lost their lives and quite emotional and unbelievable looking at the artifacts salvaged from the disaster. The audio guide is an extra charge once inside which you need to queue for.
5/5 - Excellent
A fabulous place that is peaceful and reflective, great to spend time just watching the world go by while remembering those that lost their lives, the memorial waterfall is simple but stunning.
4/5 - Good
We got to the memorial pools at 06:30am, incredibly moving and so peaceful with no one else around, very special being there just as the world was waking up. Too early for museum though which we did the next day.
5/5 - Excellent
Go to the museum it's a must do, can be used in conjunction with the NYC pass
5/5 - Excellent
Moving and inspiring memorial. Not at all overdone or mawkish. Leave 3-4 hours to see everything. Younger kids, say under 12, probably wouldn’t really engage with displays or understand what it’s about.
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Find out about the history of New York when you take a trip to September 11 Memorial Pools. Discover the entertainment choices and notable monuments in this vibrant area.

One World Trade Center
Enjoy breathtaking views of the city from the observation platform of the tallest building in the Western Hemisphere, near to where the Twin Towers once stood.

The Oculus
Pose for an iconic New York photo at one of the city’s most talked-about landmarks, a striking retail space and work of art that was 12 years in the making.

FDNY Memorial
At this somber memorial, pay a personal tribute to the firefighters who perished saving others during 9/11 and other disasters.

Three World Trade Center
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World Financial Center
Go on a luxury shopping trip and enjoy gourmet dining in a beautiful mall that has stunning views of Jersey City over the Hudson River.
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